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With our specialist knowledge and our service, we guarantee the optimum availability of your system.

We offer you:

Support

  • Prioritised processing of your inquiries
  • Free telephone support and consulting
  • Free email support
  • Free support and troubleshooting via remote servicing

Support

  • Easing the burden of your staff regarding IT tasks
  • Professional support (even in the absence of the IT administrator)
  • Professional support (for example in the absence of your IT administrator)
  • No regular IT training for your IT administrator
  • Distribution of the IT knowhow
  • Additional manpower for temporary IT tasks / projects
  • System check, reporting, tasks upon consultation
  • System maintenance, support, documentation

Maintenance

  • Preventive maintenance
  • Installation of patches/service packs
  • Update of device drivers
  • Analysis of logs
  • Memory inspection (errors/utilisation)
  • Submission of a report with a recommendation of the measures to be taken
  • On-site support (specified time)