With our specialist knowledge and our service, we guarantee the optimum availability of your system.
We offer you:
Support
- Prioritised processing of your inquiries
- Free telephone support and consulting
- Free email support
- Free support and troubleshooting via remote servicing
Support
- Easing the burden of your staff regarding IT tasks
- Professional support (even in the absence of the IT administrator)
- Professional support (for example in the absence of your IT administrator)
- No regular IT training for your IT administrator
- Distribution of the IT knowhow
- Additional manpower for temporary IT tasks / projects
- System check, reporting, tasks upon consultation
- System maintenance, support, documentation
Maintenance
- Preventive maintenance
- Installation of patches/service packs
- Update of device drivers
- Analysis of logs
- Memory inspection (errors/utilisation)
- Submission of a report with a recommendation of the measures to be taken
- On-site support (specified time)
Support
