System overview

Individual welcome message

NovaMail lets you record individual welcome messages. These can be manually activated or permanently assigned to a call reason. In the latter case, the system knows why the call has reached the VoiceBox and informs the caller that you are not in the building, are temporarily absent from your workplace, are on the phone, or that the call is being received outside office hours. In all cases, a distinction can be made if required between internal and external calls, with calls connected to various messages accordingly. This ensures that callers are informed at all times as to why you are unable to take the call personally, and told when they can expect a return call.

Modularity

Thanks to its modularity, NovaMail can be precisely tailored to the size and needs of your company. The system grows alongside your company: upgrades are possible at any time. NovaMail’s scalability guarantees investment protection.