Functions
- Unlimited number of mailboxes
- Up to 100 individual welcome messages per mailbox
- Distinction between internal and external calls
- System recognizes working hours and absences
- Independent of telephone system
- Connection to telephony via VoIP, digital or analogue
- IVR: Interactive Voice Response
- Notification of voice messages, e-mail or fax via system apparatus (device-specific), mobile telephone, e-mail, text message, pager, fax, NovaAlert
- Voicemail messages are retrievable from any place and at any time
- Text-to-speech engine allows e-mails to be listened to from any place and at any time, and printed via any fax machine
- Fax messages received can be forwarded to another fax machine
- Alternative message recipient can be set
- Music can be added to call-holding wait time
- Mailbox protected by a PIN code
- Statistical evaluation
- Details of call time and telephone number added to incoming message
- Automatic data backup possible
- Multiple language options
- Connection to NovaAlert (alerting and evacuation system) possible
- Connection to NovaTax (voice data management system) possible
Security
Every Voicebox is protected from unauthorized access by a PIN code. Hardware extensions, hard disk mirroring, uninterruptible power supply and redundant access of the voice channels ensure that the NovaMail system is a safe way to store information and that maximum availability is guaranteed. For maintenance purposes, a convenient remote maintenance system can be configured.
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